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Title details for Working with Difficult People by Raphael Lapin - Available

Working with Difficult People

by Raphael Lapin
ebook
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A practical ePub guide to working with difficult people which will give you the information and skills to succeed
Find out how to work with difficult people. You'll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict.
Tables, illustrations and 'In Focus' features on what to do in a particular situation, plus real-life case studies demonstrate how to deal with all kinds of problems and find effective solutions. Read it cover-to-cover, or dip in and out of topics for quick reference.

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Formats

OverDrive Read
EPUB ebook

subjects

Business Management Nonfiction

Languages

English

A practical ePub guide to working with difficult people which will give you the information and skills to succeed
Find out how to work with difficult people. You'll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict.
Tables, illustrations and 'In Focus' features on what to do in a particular situation, plus real-life case studies demonstrate how to deal with all kinds of problems and find effective solutions. Read it cover-to-cover, or dip in and out of topics for quick reference.

Expand title description text
Business Management Nonfiction